Privacy Policy

FetchMe ("we," "our," or "us"), operating the website fetchme.online, respects your privacy and is dedicated to maintaining high standards of data integrity and protection for all visitors. This Privacy Policy outlines our practices regarding information collection, usage, third-party disclosure, and your legal privacy rights.

1. Information We Collect

We collect information you directly provide when using our website, submitting an inquiry, or requesting an insurance quote referral:

• Contact Identifiers: First and last name, email address, US state, and 5-digit ZIP code.
• Insurance Preferences and Context: Selected insurance category (homeowners, renters, landlord, auto), high-level property details (e.g. approximate square footage) or vehicle information (e.g. year, make, model), and personal messages or priorities.
• Technical and Usage Data: Internet Protocol (IP) address, browser type and version, device characteristics, operating system, referring URLs, date and time stamps, and interaction patterns gathered automatically via server logs and standard cookies.

Sensitive Personal Information: We do NOT collect Social Security numbers, bank account numbers, credit or debit card numbers, driver's license numbers, or medical records through our public enquiry forms.

2. How We Use Collected Information

We utilize collected information solely for legitimate business purposes:

• To connect you with licensed insurance carriers, authorized brokerage partners, or independent agents capable of servicing insurance in your state.
• To respond to direct questions, support inquiries, or editorial comments submitted via our contact channels.
• To monitor, analyze, and optimize website functionality, navigation paths, and technical performance.
• To prevent fraudulent submissions, maintain rate limits, and ensure system security.

3. Sharing and Disclosure of Information

FetchMe does not sell your personal information to general telemarketing data brokers. When you explicitly submit a quote request, your inquiry details may be shared with licensed insurance partners, carriers, or affiliated agency networks solely to fulfill your requested insurance rate comparison. We may also disclose information where required by law, subpoena, or to protect the vital security of our systems.

4. Cookies and Web Analytics

We use essential cookies to maintain security session integrity and anonymous analytics cookies to understand site navigation trends. You may disable cookies through your browser settings at any time; however, certain site features may function with reduced convenience. See our Cookie Policy for detailed information.

5. Data Retention and Security

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, destruction, loss, or alteration. Form submissions are encrypted in transit using industry-standard Transport Layer Security (TLS and HTTPS). We retain inquiry data only as long as necessary to fulfill the purposes outlined herein or satisfy legal retention obligations.

6. Consumer Privacy Rights (CCPA and State Privacy Rights)

Depending on your state of residence (including California, Colorado, Connecticut, Virginia, and others), you may possess specific statutory rights regarding your personal information, including the right to know what personal data is collected, request access or deletion, and opt out of the sale or sharing of personal data. To exercise any consumer privacy rights, email our privacy compliance team at go@fetchme.online.

7. Contact Information

If you have questions or concerns regarding this Privacy Policy or our data management practices, please contact:
FetchMe Privacy Office
Contact: Hannah Carter
Email: go@fetchme.online
Mailing Address: 36 College Rd, Fairbanks, Alaska 99701, United States
Website: https://fetchme.online